Call Center Manager Jobs in Dallas, TX

Dallas, Texas$68,850 USD/yearFull-timeTech Hub
Updated: April 2026Expert reviewed|Data sourced from BLS, Glassdoor, and industry reports

About Call Center Manager Jobs in Dallas

Looking for a Call Center Manager job in Dallas? You're in the right place. This guide covers everything you need to know about working as a Call Center Manager in Dallas, TX.

We'll show you what you can expect to earn. We'll also share which companies are hiring. Plus, you'll learn about the cost of living and how to get started in your job search.

Dallas has a strong job market for Call Center Managers. Many employers are actively looking for talent. Read on to learn how to land your next role.

Call Center Manager Salary in Dallas

Entry Level
$43,350
Median
$68,850
Senior Level
$99,705

Call Center Manager salaries in Dallas are in line with national averages, offering competitive compensation for the region.

Purchasing power in Dallas is comparable to the national average, with salaries appropriately scaled to local costs.

Required Skills

Team LeadershipPerformance MetricsQuality AssuranceSchedulingTraining

Call Center Manager Job Market in Dallas

Dallas, TX is a major regional employment hub for Call Center Manager professionals. With a population of 1.3 million, the Dallas-Fort Worth-Arlington metro area offers diverse opportunities across multiple industries. While Technology leads the local economy, there's growing demand for Call Center Manager roles across various sectors. The market for Call Center Manager positions remains stable, with opportunities in both established companies and growing organizations.

Top Companies Hiring Call Center Managers in Dallas

City of DallasDARTDallas ISDOncor

Major employers hiring Call Center Managers in Dallas include City of Dallas, DART, Dallas ISD, Oncor. Many companies offer competitive benefits including comprehensive healthcare, and professional development opportunities.

Cost of Living for Call Center Managers in Dallas

Living in Dallas as a Call Center Manager means navigating a cost of living that's slightly above the national average. Average rent for a 1-bedroom apartment is approximately $1,700/month. Housing costs are manageable for Call Center Manager salaries in the area. Suburban apartments average $1,300/month, offering significant savings with slightly longer commutes.

102
Cost Index (100=avg)
$1.7K
Avg Rent/Month
Yes
Tech Hub
Tier 2
Market Size

Commuting as a Call Center Manager in Dallas

Dallas Limited public transit options; car recommended for most commutes. The average commute time is 25 minutes. Research employer-specific shuttle services. Consider living close to your workplace. Since transit options are limited, consider living close to your workplace or negotiating flexible hours to avoid peak traffic.

Best neighborhoods for Call Center Managers in Dallas: Downtown (Central business district with tech companies); Tech Park/Campus (Suburban office park developments). Downtown is particularly popular among Call Center Manager professionals due to proximity to major employers and urban amenities.

Tax Considerations in Texas

Texas has no state income tax. Compared to a state with 5% income tax, a Call Center Manager earning $68,850 would save approximately $3,443 annually. This makes Dallas attractive for high earners, though property taxes and sales tax help fund state services.

Career Outlook for Call Center Managers

The job outlook for Call Center Managers in Dallas is stable. While not experiencing rapid growth, the field maintains steady demand with consistent opportunities for qualified professionals. Dallas's growing economy creates new positions regularly, often with less competition than coastal tech hubs. In-demand skills include Team Leadership, Performance Metrics, Quality Assurance, Scheduling.

Relocating to Dallas

Texas has no state income tax, which can add thousands to your annual take-home pay compared to high-tax states like California or New York.

Frequently Asked Questions

What is the average Call Center Manager salary in Dallas, TX?

The average Call Center Manager salary in Dallas, TX is $68,850 per year. Entry-level Call Center Managers typically start around $43,350, while experienced professionals can earn $99,705 or more. The national average for Call Center Manager roles is $67,500.

How many Call Center Manager jobs are available in Dallas?

Dallas has a strong job market with regular openings for Call Center Manager professionals. Major employers hiring Call Center Managers include City of Dallas, DART, Dallas ISD, Oncor. The Technology and Finance sectors drive much of the demand in this market.

Is Dallas a good city for Call Center Managers?

Dallas is an excellent choice for Call Center Managers. As a major metro area, it offers abundant opportunities and competitive salaries. The cost of living is reasonable compared to major coastal cities. The city's technology industry creates strong demand for customer service professionals.

What skills are most in-demand for Call Center Managers in Dallas?

Top skills for Call Center Managers in Dallas include Team Leadership, Performance Metrics, Quality Assurance, Scheduling, Training. Employers value both technical expertise and soft skills like communication and teamwork.

What is the cost of living for Call Center Managers in Dallas?

Dallas's cost of living is near the national average (102% of baseline). Average rent for a 1-bedroom apartment is approximately $1,700/month. Purchasing power in Dallas is comparable to the national average, with salaries appropriately scaled to local costs.

How is the commute for Call Center Managers in Dallas?

Dallas Limited public transit options; car recommended for most commutes. The average commute is 25 minutes. Research employer-specific shuttle services.

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