Call Center Manager Jobs in Sacramento, CA

Sacramento, California$78,975 USD/yearFull-time
Updated: April 2026Expert reviewed|Data sourced from BLS, Glassdoor, and industry reports

About Call Center Manager Jobs in Sacramento

Looking for a Call Center Manager job in Sacramento? You're in the right place. This guide covers everything you need to know about working as a Call Center Manager in Sacramento, CA.

We'll show you what you can expect to earn. We'll also share which companies are hiring. Plus, you'll learn about the cost of living and how to get started in your job search.

Sacramento has a strong job market for Call Center Managers. Many employers are actively looking for talent. Read on to learn how to land your next role.

Call Center Manager Salary in Sacramento

Entry Level
$49,725
Median
$78,975
Senior Level
$114,367

Call Center Manager salaries in Sacramento are 17% above the national average, reflecting the competitive local market.

Purchasing power in Sacramento is comparable to the national average, with salaries appropriately scaled to local costs.

Required Skills

Team LeadershipPerformance MetricsQuality AssuranceSchedulingTraining

Call Center Manager Job Market in Sacramento

Sacramento, CA is a major regional employment hub for Call Center Manager professionals. As a mid-sized metro with 525K residents, Sacramento balances career opportunities with quality of life. While Government leads the local economy, there's growing demand for Call Center Manager roles across various sectors. The market for Call Center Manager positions remains stable, with opportunities in both established companies and growing organizations.

Top Companies Hiring Call Center Managers in Sacramento

State of CaliforniaCity of SacramentoSacRTSMUD

Major employers hiring Call Center Managers in Sacramento include State of California, City of Sacramento, SacRT, SMUD. Many companies offer competitive benefits including comprehensive healthcare, and professional development opportunities.

Cost of Living for Call Center Managers in Sacramento

Living in Sacramento as a Call Center Manager means navigating a cost of living that's above the national average at 117% of baseline. Average rent for a 1-bedroom apartment is approximately $1,800/month. Housing costs are manageable for Call Center Manager salaries in the area. Suburban apartments average $1,400/month, offering significant savings with slightly longer commutes.

117
Cost Index (100=avg)
$1.8K
Avg Rent/Month
Growing
Tech Hub
Tier 2
Market Size

Commuting as a Call Center Manager in Sacramento

Sacramento Limited public transit options; car recommended for most commutes. The average commute time is 25 minutes. Research employer-specific shuttle services. Consider living close to your workplace. Since transit options are limited, consider living close to your workplace or negotiating flexible hours to avoid peak traffic.

Best neighborhoods for Call Center Managers in Sacramento: Downtown (Central business district with tech companies); Tech Park/Campus (Suburban office park developments). Downtown is particularly popular among Call Center Manager professionals due to proximity to major employers and urban amenities.

Tax Considerations in California

California has relatively high state income taxes. A Call Center Manager earning $78,975 might pay approximately $6,318 in state income tax. However, California's strong job market and quality of life often offset the higher tax burden.

Career Outlook for Call Center Managers

The job outlook for Call Center Managers in Sacramento is stable. While not experiencing rapid growth, the field maintains steady demand with consistent opportunities for qualified professionals. Sacramento's growing economy creates new positions regularly, often with less competition than coastal tech hubs. In-demand skills include Team Leadership, Performance Metrics, Quality Assurance, Scheduling.

Relocating to Sacramento

California has higher state income taxes. Factor this into salary negotiations, as gross salary comparisons can be misleading.

Frequently Asked Questions

What is the average Call Center Manager salary in Sacramento, CA?

The average Call Center Manager salary in Sacramento, CA is $78,975 per year. Entry-level Call Center Managers typically start around $49,725, while experienced professionals can earn $114,367 or more. The national average for Call Center Manager roles is $67,500.

How many Call Center Manager jobs are available in Sacramento?

Sacramento has a strong job market with regular openings for Call Center Manager professionals. Major employers hiring Call Center Managers include State of California, City of Sacramento, SacRT, SMUD. The Government and Healthcare sectors drive much of the demand in this market.

Is Sacramento a good city for Call Center Managers?

Sacramento is an very good choice for Call Center Managers. As a major metro area, it offers abundant opportunities and competitive salaries. The cost of living is reasonable compared to major coastal cities. The city's government industry creates strong demand for customer service professionals.

What skills are most in-demand for Call Center Managers in Sacramento?

Top skills for Call Center Managers in Sacramento include Team Leadership, Performance Metrics, Quality Assurance, Scheduling, Training. Employers value both technical expertise and soft skills like communication and teamwork.

What is the cost of living for Call Center Managers in Sacramento?

Sacramento's cost of living is above the national average (117% of baseline). Average rent for a 1-bedroom apartment is approximately $1,800/month. Purchasing power in Sacramento is comparable to the national average, with salaries appropriately scaled to local costs.

How is the commute for Call Center Managers in Sacramento?

Sacramento Limited public transit options; car recommended for most commutes. The average commute is 25 minutes. Research employer-specific shuttle services.

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